FAQ
Straight answers before you buy.
Twenty-four questions people ask us, answered honestly. If yours isn't here, write to us.
Buying
Can I buy without a call?
Yes. Every service has a price and a checkout. A call is available, but nothing is held back until you speak to us.
Where should I start?
With the audit, unless you already know the problem. It costs from CZK 14,900 and takes 7 to 20 working days.
What if my site is bigger than 100,000 URLs?
Ask us. We will write a quote using the same logic as the published tiers.
Do you work with small businesses?
Yes. Local SEO starts at CZK 9,900 a month, and the Essentials audit is CZK 14,900.
Can I buy just one service?
Yes. Packages exist for people who want several services on one schedule, but nothing requires one.
Billing
Are prices including VAT?
No. Prices exclude VAT. VAT at 21% is added at checkout and shown as its own line.
What is the minimum term?
Monthly services and packages: three months. After that, you can cancel with 30 days' notice. One-off projects have no term.
When am I charged?
One-off projects at checkout. Monthly services monthly in advance, starting at kick-off.
Can I get a refund?
One-off projects are refunded in full before kick-off, and pro rata for unstarted work after it. Months already worked on a monthly service are not refunded. Consumers also have a 14-day statutory right to withdraw. See the refund page.
Can I get an invoice with my IČO and DIČ?
Yes. Add them at checkout, in the billing step.
Results
Do you guarantee rankings?
No. Nobody honestly can. We promise scope, deliverables, turnaround and honest reporting.
How long until I see results?
It depends on competition, your site's age and what is wrong. Technical fixes can show within weeks. Content and links take months. We don't give dates we can't keep.
How will I know it's working?
Monthly services end each month with a report that shows what we did, what moved and what is next.
What if nothing moves?
The report says so, and says why. After the three-month minimum you can stop with 30 days' notice.
Are your case studies real?
They are modelled scenarios, labelled as such. We don't publish names or results we can't show you.
AI search
Can you get me into ChatGPT or Perplexity?
We can't promise it. No one controls AI answers. We can measure where you stand and improve the sources those tools draw on.
Is GEO different from SEO?
They overlap. Search engines rank pages. AI tools build an answer from sources they trust. We work on both.
How do you measure AI visibility?
We test a fixed set of buyer questions on a schedule and report the pattern, not a single answer.
Is AI search worth it for me?
The AI visibility audit, CZK 19,900, is the cheap way to find out. If your buyers don't use AI tools yet, we say so.
Working together
What do you need from me?
Your site address, read access to Search Console and Analytics if you have them, and a note on your goals. A checklist follows your order.
Do you make changes to my site?
For most services, we write the plan and your developers make the changes. For simple CMS work, we can do it with access you grant.
Who owns the work?
You do, once it is paid for. The audit, the content and the reports are yours to keep.
Do you work in Czech?
Yes. We work in Czech and English, and you can complete an order in either language. We know the Czech market from daily work: Czech listings, Seznam and Czech copy. We agree the language of reports and copy at kick-off.
How do I reach you?
support@seoflower.com, +420 602 575 587, Monday to Friday, 8:00 to 18:00.
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A plain answer, by email or phone, on working days.