Process
Read how we work before you talk to us.
Five steps from order to monthly report. Each one says what happens, who does it and what you receive.
Five steps from order to report
Order
Choose a service, add it to the cart and check out. The audit is the usual first order. No call is needed, and one is available if you want it.
You receive
- Order reference
- Confirmation by email
Kick-off
You send the site address, read access to Search Console and Analytics if you have them, and a short note on your goals. We confirm the start date.
You receive
- Start date
- Access checklist
Work
We do the work in the order the plan sets out. Projects get a short note each week. Monthly services run on a monthly cycle.
You receive
- Weekly note (projects)
- Work log (monthly)
Review
You read the findings and ask questions. For audits we offer a walkthrough call. For ongoing services, review is part of the monthly planning.
You receive
- Walkthrough on request
- Answers in writing
Report
Monthly services close each month with one report, on the 5th: what we did, what moved and what is next. Projects close with a final report.
You receive
- One report
- Next steps
A report, opened
What you'll read each month
- A: Summary. The answer on one page: what changed, what it means, what we suggest.
- B: What we did. Work completed this month, with links to the pages it touched.
- C: What moved. Rankings and traffic, with context. If something fell, we say so and say why.
- D: Next month. What we plan to do, and anything we need from you.
Timeline
What you get, and when
| Service | Week 1 | Weeks 2 to 4 | Monthly |
|---|---|---|---|
| Audit | Access, crawl, first findings | Plan delivered within 7 to 20 working days | - |
| Fix sprint | Baseline and ranked backlog | First fixes and weekly check-ins | Closing summary at week 6 |
| Monthly service | Baseline and plan | First work ships | Report on the 5th |
Start with the audit.
It's the first step on this page, and the only one you have to take today.